Santa Fe Auto Repair

We have always had the best service possible with AR. The people who answer the telephones are friendly and courteous, Anthony has been wonderful in explaining exactly what is going with our cars, and appointments are always easy to get. We will go to AR as long as we have a car.

Been going to them for a couple years... Excellent service and they go beyond to fix problems... Coming up with unique ideas to fix problems.... Very professional attitude.

A long-time member of AAA, I nevertheless have only had two occasions to use the service...the second one was just a week or so ago when my battery lost enough of its charge so that the car wouldn't start. AAA promptly got me started again but advised that I really needed to plan on replacing my battery. I started on getting estimates. A Dealer quoted $175 +/-, a parts story quoted in the $140 range and a tire place quoted just a bit lower than that. But a friend of mine suggested I check Automotive Resources. They are affiliated with AAA and with the discounts available, quoted under $120, so I made an appointment for the following day and brought my car in to them. They were the ultimate professionals, taking my car and checking the old battery, confirming that it would be wise to replace it, and installing the new one in less than an hour, all the while making my waiting time easy and productive (they had wi-fi available). They went through the bill with me...which ended up a bit less than the original estimate...and when I left, was pleasantly surprised to see that i did not need to reset my clock or radio...something that a dealer had left undone some years earlier. I would highly recommend Automotive Resources to anyone looking for dependability and professionalism. I intend to have all of my regular automotive servicing done there from now on.

The last thing i wanted on a cross country road trip was car trouble. I didn't realize initially how lucky I was to have that problem in Santa Fe. Tom and the Automotive Resources staff were lifesavers. They worked me into their busy schedule on the Friday before Memorial Day and had be back on the road by lunch. I was fortunate to find such professionals!

We are passing through with our RV and my dually pickup was acting a bit weird in the transmission. I chose Automotive Resources based on all the positive reviews. After filling out some forms with Anthony, he gave me a quote and I left the pickup with them. The owner, Tom, even drove me back to our RV Park, which was 10 miles out of town. At the end of the day, the pickup was finished and Tom returned to the RV park to get us. The service was done exactly as described and for the amount given in the quote. They also went through all the fluid levels and made sure we wouldn't have any problems going on the rest of our trip. These guys served us well and got us on the road again.

Any time I need help with my 23 year old car I take it to Tom Hitch at AR where it gets immediate attention while I get a ride back home from Tom or one of the friendly service people. This has happened quite a few times during the ten years that Tom has serviced the car. Along with getting fast service I get a thorough explanation of what work was done and advise about maintenance. The cost has never been as high as it would be at a brand dealer. My 1993 BMW 325i is in excellent condition and soon to become a classic. PS: You don't need a fancy car to get good affordable service from Tom.

Save yourself the time and money. Had the vehicle for 4 days trying to diagnose the problem. Ignored the other 2 problems I was having, even after repeated reminders. Was told they saw nothing wrong with the vehicle (other than the $1000 of other unnecessary work they suggested), was charged $200 for labor to "diagnose" nothing, only for the car to die again only miles from the shop. Staff seemed clueless, and labor charges were considerably higher than other shops. Will not return, and highly advise others to stay away.

Amazing! Was towed there through AAA. They were fast and considerate of my time constraints.

Anthony is very helpful, efficient and knowledgable.

Once again, top of the line service and turnaround. Always feel a bit smarter about my cars after working with the guys at Auto Resources.