I have used Automotive Resources for years and have always been reliable, professional, and obliging. They did drop the ball this time and failed to let me know, despite their promise to do so, that an important part for my heater had arrived and my van was without heat for a month longer than it should have been.
Geof, thank you for the great review and I sincerely apologize for dropping the ball during your recent service. I could give you an explanation but there's really no excuse for what happened, you should have been notified as soon as the replacement part arrived so we complete the repair. Thank you for your patience and continued business, we'll certainly learn from the mishap and make sure it never happens again!
- Automotive Resources