Two nights ago, I had a serpentine belt replaced by one mechanic (not here) only to ultimately find that they didn't catch a rather serious issue with the water pump. Then, the next mechanic shop (also not this one) damaged my beloved camp stove and became furious and verbally abusive when I even hinted at satisfaction. For context, the camp stove was still usable but the thing was three weeks old and a Christmas gift from a long-time friend and a thing I cook on every single day. Once I looked upon the stove (of sentimental importance) and saw dents, scratches, non-flush elements, and so forth, I didn't even know what to do. The second shop did pay for the stove, ultimately, after some light verbal abuse and random in-the-moment airing of grievances, though. I had no clue I was such a bad person until today. This is where Matt and the others at Automotive Resources come in. But first... As I leave the second shop, I notice a massive amount of rattle and noise from the rear, but I've already been told never to come back, so I look for a proper savior and find Automotive Resources. They informed me that the second shop had improperly placed one of the springs during a rear shock replacement and that it was off centered and knocking against the muffler. Not only did Automotive Resources fix my car in a matter of minutes, but they also listened to my issues intently, showed more empathy than I was used to that day, and put the cost on a AAA card, which is to say I received no bill. Thank you, Automotive Resources for being the singular element in the betterment of my day. I mean it. Thank you! Sincerely, Guy who is rude according to some mechanics
Thanks for the detailed review Ryan! I'm glad we could help with a simple fix and get you back on the road quickly! We're always here for maintenance and repairs, AAA members get a discount every time!
- Automotive Resources