The employees here are very kind, but I question their practice and pricing. I chose this place because of its good reviews, but maybe I should've done more research first. I brought my car in after calling, knowing it was leaking oil and that it was most likely an issue with the oil pan, and I let them know that even before I dropped the car off. He quoted me $67.50 for a diagnostic, which seemed slightly ridiculous, especially since I already knew (for the most part) what was wrong, but still mostly understandable. I promptly received a call back informing me that my oil drain plug was stripped, so the oil pan would need to be replaced. My original quote was $763 for an oil pan replacement and an oil change/filter replacement. It ended up being lowered to $731, and then again to $630. This still felt a bit steep to me, so I called my family mechanic back home and he quoted me about $350-400. I then called another shop in the area and was quoted about $300 for the same repair. I let them know that I would be taking my car elsewhere, as I could not afford that repair charge, and was told that my oil leak diagnostic would be $86. No work whatsoever was done to my car, just a quick check to see exactly what was leaking. Again, it is understandable to be charged, but being charged that much when I had told them from the beginning that I knew the car was leaking oil seemed a bit ridiculous. When I tried to ask about the charges, my questions were completely ignored. The employees I spoke with were usually very patient and kind, but it definitely seems like they're overcharging. I attempted to ask about the pricing for the diagnostic and did not receive a proper response. I know that repair shops need to mark up a little to make a profit, but trying to charge $600+ for a $300-400 repair is unfair. I'm sure this would be a good place to go for some repairs, but I will most likely be taking my business elsewhere. I appreciated their attention and care to my issue, but again, especially as a college student, I do not have the money to pay almost twice as much as I should for a single repair. UPDATE: I was just informed by the other shop that the oil pan didn’t even need to be replaced, only the oil drain plug. I was definitely being overcharged for my necessary services. I am very disappointed.